Pre-Paid Maintenance & Support Plans
We offer flexible support options that are custom designed to provide you with as much or as little support as you need, when you need it. Whether you choose dedicated or priority-based support, you can fully customize either plan to meet your needs and budget. View our support options below and get in touch today to keep your site moving in the right direction!
Dedicated support means that you are provided with a dedicated resource who is always available to handle any emergency or support request that you have. You are provided with a certain amount of work hours based on your needs and any additional hours required are available at a discounted rate. Dedicated support is charged on either a monthly or yearly basis.
Priority-based support means that you will create a ticket for any work you need and we’ll assign a resource to complete your request on a first come first serve basis. You can purchase priority based support in buckets of hours (10/20/50/100), where the more you buy the greater the discount rate. Priority-based support is charged on an hourly basis.